Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Peters

Thomas Peters

December 2, 2024

5  out of  5
rating by Thomas Peters
"Very friendly and helpful"
Profile photo of Gregory “Greg” Beck

Gregory “Greg” Beck

November 8, 2024

5  out of  5
rating by Gregory “Greg” Beck
"Ryan took over as my insurance agent, when my previous State Farm agent when I lived in Buffalo Grove, Rick Shimp, unexpectedly passed away. Heather and I have used his services for nearly 25 years, even though we have moved multiple times, in which he has expertly advised and managed all sorts of events, such as car accidents, multiple property damages, and life insurance services. I still retain his services, even though I have moved to Hoffman Estates 20 years ago. I highly recommend Ryan and his team for insurance services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of RJ Sewer and Water

RJ Sewer and Water

October 11, 2024

5  out of  5
rating by RJ Sewer and Water
"Stephanie is wonderful at what she does. She's very quick, and she gets the job done."
We responded:
"Thank you for the positive review. We understand turning around business COI's is important to your business ."
Profile photo of Holly Landan-Tan

Holly Landan-Tan

October 4, 2024

3  out of  5
rating by Holly Landan-Tan
"Ryan is wonderful and has been my families agent for many years, however I recently got business insurance with workman’s compensation and I am very disappointed with the lack of information given to me when I signed up. Now, just to cancel I’ll have to pay a fee! To avoid the fees, I’m keeping the insurance. Even though I don’t need workman’s compensation because my only employee stopped working in July and were sub contractors! It’s really annoying! So for automotive State Farm is wonderful but their business policy is terrible!"
We responded:
"Holly - I am glad that we can help with your business insurance. Business insurance has different guidelines than personal insurance and I will reach out to you about them. Thank You for your continued business and I look forward to helping you."
Profile photo of Debbie Marshall

Debbie Marshall

September 19, 2024

5  out of  5
rating by Debbie Marshall
"very efficient,down to earth,no bs office with reliable,long standing agents...mary,stephanie,greg,etc..can work over the fone or in person..."
We responded:
"Thank You Debbie for the great feedback. We strive to provide great service. "
Profile photo of Gene Brumer

Gene Brumer

September 18, 2024

5  out of  5
rating by Gene Brumer
"To Ryan Messner team: Thank you, guys, for excellent service you provide to my personal needs and needs of my company. Also I'm very thankful to Stephanie Garcia for her prompt response to our company's needs and her professionalism and kindness!!! Really appreciate your business, guys!!!"
We responded:
"We appreciate you trusting us with your insurance needs. "
Profile photo of Todd Cabay

Todd Cabay

August 9, 2024

5  out of  5
rating by Todd Cabay
"Always there to help."
We responded:
"Thank You for your business. "
Profile photo of Dave Mordis

Dave Mordis

May 19, 2024

5  out of  5
rating by Dave Mordis
"I recently had a fantastic experience with Ryan Messner who helped me save a significant amount of money 💰 by switching my home, auto, and life insurance policies to State Farm. Ryan was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to thoroughly explain each policy's benefits and ensured that I received the best possible rates and coverage that perfectly suited my needs. Thanks to Ryan, I feel more secure and relieved knowing I'm getting great value and excellent protection for my investments. I highly recommend him to anyone looking to get the most out of their insurance! 💯 He cares about his community and the preservation of Historic Long Grove! 🏠 Build a door 🚪 🔥"
We responded:
"Dave - Thank you for the great review. We love helping clients navigate with their insurance and making sure they have the right protection for their family. "
Profile photo of Nat shapiro

Nat shapiro

February 10, 2024

5  out of  5
rating by Nat shapiro
"Always pleasant and profesional. Answers all questionCan't ask for anything better"
We responded:
"We appreciate your business and look forward to helping you with your insurance questions. "
Profile photo of Slava Babinsky

Slava Babinsky

November 8, 2023

5  out of  5
rating by Slava Babinsky
"Very good"
We responded:
"Thank you for letting us help you. "
Profile photo of Amy Miller

Amy Miller

September 6, 2023

5  out of  5
rating by Amy Miller
"Ryan and his staff are unbelievably helpful. They assisted me with an issue that was for a relative, not me. Without question, they jumped in and got me all the information I needed, even though they did not benefit."
We responded:
"We are here to help regardless of benefit. We love what we do, and we want to be there for our clients. "
Profile photo of tamara kidiaeva

tamara kidiaeva

August 10, 2023

5  out of  5
rating by tamara kidiaeva
"EVERYTHING IS PERFECT! ALL AGENT IN YOUR OFFICE VERY HELPFUL, KIND AND POLITE. I AM HAPPY BE YOUR CLIENT! WITH THE BEST WISHES AND REGARDS TAMARA"
We responded:
"Thank you for your support and letting us help your family. "
Profile photo of Dmitry S

Dmitry S

July 27, 2023

5  out of  5
rating by Dmitry S
"Stephanie Garcia is a fantastic professional. The whole experience with Ryan Messner's team was excellent; I'd say that level of service one could expect from a reputable bank's wealth management department rather than a local State Farm agent. They have professional attire, neat office space (it's Long Groove, after all), and no signs of cutting corners — a pleasure to spend the money with. On the customer experience side, it's a solid 10/10. I highly recommend Ryan Messner's team to anyone looking for good coverage and a pleasant experience. Mrs. Garcia, thank you very much!"
Profile photo of RobloxMinecraftObjects2852

RobloxMinecraftObjects2852

June 30, 2023

5  out of  5
rating by RobloxMinecraftObjects2852
"Great service"
Profile photo of Dee Nemeth

Dee Nemeth

April 28, 2023

5  out of  5
rating by Dee Nemeth
"Stephanie was wonderful, a real problem solver and true ambassador of good will. Kudos, Stephanie and thanks again!"
Profile photo of Dave Lynch

Dave Lynch

March 19, 2023

1  out of  5
rating by Dave Lynch
"Unresponsive are both Ryan and State Farm. Horrible experience with both. Zero stars if possible."
We responded:
"Dave - State Farm and you contractor our working on the estimate. I am sorry that your experience is not what you have excepted. The process for any claim can be hard as we never plan for the unexpected loss and rebuild. I have reached out to claims to update you on the process. "
Profile photo of Matthew Bock

Matthew Bock

February 6, 2023

5  out of  5
rating by Matthew Bock
"I have a commercial policy through them and they are absolutely great. they've worked with me when I needed advice. a great insurance company. will definitely recommend them to friends and family."
We responded:
"I am glad that we can assist. We want to make the process as easy as possible when it comes to business insurance."
Profile photo of Jacob Bock

Jacob Bock

December 28, 2022

5  out of  5
rating by Jacob Bock
"I've had contractors insurance through this branch of state farm for a few years and they are the absolute best insurance I've dealt with over the years. Greg is awesome! He always responds to any questions or concerns I have. Always talk to a live person when I call, even if I leave a voicemail they get back to me right away. If anyone ever ever asks me who they should call I will always tell them to call Ryan Messner in long Grove. Thank you guys for everything!!"
Profile photo of Molly Huerta

Molly Huerta

December 17, 2022

5  out of  5
rating by Molly Huerta
"Absolutely wonderful"
We responded:
"Thank you for the positive review. "
Profile photo of Roman Gupalo

Roman Gupalo

December 10, 2022

5  out of  5
rating by Roman Gupalo
"I’m new to the office, Joey was wonderful helping me with my business insurance & currently helping me navigate my life insurance needs.. I would highly recommend her she is knowledgeable & very down to earth"
Profile photo of John Ford

John Ford

December 8, 2022

5  out of  5
rating by John Ford
"Have been a client of the Messner Agency for years and will remain there for years to come. The staff here is professional, friendly, knowledgeable and always responsive. Keep up the great work all."
Profile photo of Ken Chlebos

Ken Chlebos

November 29, 2022

5  out of  5
rating by Ken Chlebos
"I've been a client for over ten years, the entire team is great especially Joey! The follow-up and professionalism is outstanding, I would strongly recommend."
Profile photo of Lisa Bermudez

Lisa Bermudez

November 17, 2022

5  out of  5
rating by Lisa Bermudez
"always great customer service and help from this team."
Profile photo of William Robinson

William Robinson

November 10, 2022

5  out of  5
rating by William Robinson
"Stephanie in Ryan's office was very helpful and very responsive to my questions."
We responded:
"Thank you for the feedback on Stephanie. We are to help in stressful situations."
Profile photo of Angelica Castaneda

Angelica Castaneda

November 4, 2022

5  out of  5
rating by Angelica Castaneda
"It has been a pleasure to work with Mary, best insurance agent I have dealt with, I truly recommend calling her for your insurance needs."
We responded:
"Thank you for the positive feedback on Mary. My team strives to provide great service at all times. "